Acceptance of Terms
By accessing or using Pulse ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Description of Service
Pulse is a strategy-to-execution platform that provides project management, strategic planning, AI-powered insights, and collaboration tools for teams and organizations!.
User Accounts
Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.
Account Responsibilities
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.
Acceptable Use
Permitted Use
You may use the Service for lawful business and personal purposes in accordance with these Terms.
Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload malicious code or viruses
- Attempt to gain unauthorized access to the Service
- Use the Service to harass, abuse, or harm others
- Resell or redistribute the Service without permission
- Use automated systems to access the Service without authorization
Intellectual Property
Ownership
The Service, including all content, features, and functionality, is owned by Pulse and is protected by international copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of content you create and upload to the Service. By uploading content, you grant us a license to use, store, and display that content as necessary to provide the Service.
Feedback
Any feedback or suggestions you provide about the Service may be used by us without any obligation to you.
Payment & Billing
Subscription Fees
Certain features require a paid subscription. Fees are billed in advance on a monthly or annual basis.
Refunds
Refunds are handled on a case-by-case basis. Contact our support team to request a refund.
Price Changes
We reserve the right to modify pricing with 30 days' notice to active subscribers.
Privacy & Security
Privacy
Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
Data Security
While we implement reasonable security measures, we cannot guarantee absolute security. You are responsible for maintaining backups of your important data.
GDPR Compliance
Scope
This section applies to users in the European Economic Area (EEA), United Kingdom, and Switzerland, and outlines our commitments under the General Data Protection Regulation (GDPR).
Data Controller
Pulse acts as a data controller for personal data collected through the Service. For enterprise customers, Pulse may act as a data processor on your behalf.
Lawful Basis for Processing
We process personal data based on:
- Contract: To provide and maintain the Service
- Legitimate Interests: To improve and secure the Service
- Consent: Where you have given explicit consent
- Legal Obligation: To comply with applicable laws
Your Rights Under GDPR
As a data subject, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Request limitation of processing
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is consent-based
Data Transfers
When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in these Terms and our Privacy Policy, or as required by law.
Data Protection Officer
For GDPR-related inquiries, contact our Data Protection team at: privacy@pulseio.net
Supervisory Authority
You have the right to lodge a complaint with a supervisory authority in the EU member state of your residence if you believe our processing of your personal data violates GDPR.
Disclaimers & Liability
"As Is" Service
The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Service Availability
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
Limitation of Liability
To the maximum extent permitted by law, Pulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Indemnification
You agree to indemnify and hold harmless Pulse from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties.
Legal & Governance
Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
Termination
You may terminate your account at any time. We may terminate or suspend access to the Service immediately, without prior notice, for any reason.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Pulse operates, without regard to conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Entire Agreement
These Terms constitute the entire agreement between you and Pulse regarding the Service.
Contact Information
For questions about these Terms, please contact us at:
- Email: legal@pulseio.net
- Website: https://pulseio.net